Our privacy commitment
Owen & Co. respects and protects the privacy of students, parents, and clients. This policy explains what information we collect, how we use it, and how you can ask us to update or delete your data.
When you request a consultation, take the English placement test, or contact us, Owen & Co. may collect your name, email, phone number, learning or study-abroad goals, and the content of your enquiry. We only collect what we need to help you. While you take the English test, we also keep an anonymous record of your progress (how far you got, how long it took, and which ad or site brought you) to improve the test; it does not include your answers or contact details.
We use your information to respond to consultation requests, personalize your learning and study-abroad pathway, improve our services, and contact you when needed. We do not sell your personal information to third parties.
We share information only with service partners necessary to serve you (for example hosting platforms, website analytics, or education partners), within the scope of that service and under confidentiality obligations. We may disclose information where required by law.
Data is stored securely and kept only for as long as needed for the consultation purpose. Speaking recordings from the English test and other uploads are protected behind access-limited storage.
You have the right to request access to, correction of, or deletion of your personal information. Please reach us via Zalo 0399494108 or the contact page; we respond within 24 business hours.
We're happy to help. Contact Owen & Co. to request access to, correction of, or deletion of your data.